Counselline answers every call and web inquiry, screens the case, and books qualified consultations straight onto your calendar — while you're in court, in a meeting, or asleep.
Or call Ava yourself, any hour: (973) 821-8775
Built for personal injury, family, and immigration practices. Starting in New Jersey, available nationwide.People looking for a lawyer usually call more than one firm. The firm that answers first and responds fastest often gets the case.
of calls to law firms go unanswered, according to industry reports.
average time for a firm to respond to a new inquiry.
conversion for leads answered within an hour vs. after four hours.
Sources: industry call-handling studies and the LeadRecover 2026 report (a vendor report; figures vary by study).
Everything a great receptionist and intake specialist does — without the hold music, missed voicemails, or after-hours gaps.
Every call and web inquiry gets a friendly, professional response in seconds — nights, weekends, and holidays included.
Asks your intake questions — case type, dates, location, conflicts info — so you only spend time on cases you want.
Qualified callers are booked directly onto your calendar, with details sent to you instantly.
Missed a call? The caller gets a text within 60 seconds, so they don't move on to the next firm.
Automatic, polite follow-ups with prospects who haven't booked yet, so warm leads don't go cold.
A clear summary of calls answered, leads qualified, and consultations booked each month.
What happens to the same after-hours call, two ways.
| The moment | Voicemail | Counselline |
|---|---|---|
| The call comes in | Rings out to a greeting | Answered in seconds, any hour |
| Learning the case | Whatever the caller chooses to leave | Your intake questions, asked every time |
| Fit for your firm | Sorted by hand the next morning | Screened against the cases you take |
| Next step | Phone tag | Consultation booked on your calendar |
| A missed call | Caller tries the next firm | Text-back within 60 seconds |
We handle the setup. You keep practicing law.
Built for
We learn your practice areas, intake questions, and which cases you do and don't take.
We configure your AI intake line, scripts, calendar booking, and text-back — and test it with you.
Forward your overflow or after-hours calls and add it to your website. Every inquiry gets answered.
Monthly reports and tune-ups keep your intake sharp as your firm grows.
Listen to Ava take a new car-accident inquiry, ask the intake questions, and book the consultation.
Sample call with a fictional firm (Morgan & Lee) and a fictional caller. Prefer the real thing? Call Ava at (973) 821-8775.
One signed client can be worth thousands. Counselline is priced so a single case you'd otherwise miss can cover it.
The first 3 firms to join get 50% off setup.
Something else on your mind? Write to counselline.intake@gmail.com.
Yes, if you want that — we configure the greeting and disclosure to fit your preferences and your jurisdiction's rules. Callers can always request a call back from a person.
No. Counselline gathers information and books consultations. It is configured to never give legal advice or promise outcomes.
No. You can forward overflow, after-hours, or all calls to Counselline and keep your existing number.
Intake details are delivered only to you and your team. We'll walk through data handling with you during the demo.
Plans start with a 6-month minimum term. After that it's month to month, and you can cancel with 30 days' notice. Prefer to commit for a year? Prepay 12 months and we take 50% off setup ($750 instead of $1,500 on Starter).
We're starting with New Jersey, but Counselline is fully remote and can serve firms anywhere in the U.S.
See Counselline answer a call for a firm like yours. 20 minutes, no obligation.